Welcome to BT Wholesale e-chat
So that we can get you the right help quickly, please can you provide us with the following information.
Your full name or employee ID *:
Your company name (BT People enter your EIN) *:
BBIP/ BBEU *:
End User Telephone number / Postcode *:
Please select a reason for your chat::
Fault - Update on progress
Fault - No update 3 hours after appointment
Fault - Confirm appointment if there has been a previous missed appointment
Fault - Amend appointment details after 21:00 day before appointment
Fault - Request for SFI notes after SFI checklist received
Fault – Other
Order - Cancel order past point of no return
Order - Update on cancelled order no update available
Order - Order in delay past review date
Order - Chasing order closure no KCI3 received
Order - DACS related issue-no update or past review
Order - Tie Pair Related issue-no update or past review
Order - TAGs Issue
Order - Order entry issue
Order – Other
All information marked with an * must be provided.
Please can you give us a summary of your inquiry below, the more detailed you are, the quicker and the better we can help you.